Unplanned Outage - Phone Systems Outage – INITIAL

This notification is to inform you that the recent unplanned network issue impacting service(s) has now been resolved as per below:

Title: Unplanned Outage - Phone Systems Outage

Current Status: Service Restoration

Resolution Update:

The phone services have been restored by our upstream provide in the early hours of Saturday morning AEST, monitoring has continued over the weekend and phone have remianed stable.

Once again, the OurISP support team thank you for your patience and understanding in this matter.

Regards
OurISP Management

The below notification is to advise that OurISP is currently experiencing an unplanned issue with our telephone service:

Title: Unplanned Outage - Phone Systems Outage – National

Current Status: Ongoing Service Disruption

Date & Time Started: 15/02/2026 ~1:45pm
Date & Time Resolved: Ongoing

Current customer impact Description:

OurISP’s telephone service provider is currently experiencing a network impacting event that is causing all phone to OurISP to be offline, we apologize for the inconvenience.

Estimated time of resolution: To be determined

The OurISP support team are currently working with our upstream provider to resolve this issue as soon as possible, we will provide further updates as information becomes available.

We thank you for your patience and understanding in this matter.

Regards
OurISP Management